Benson'S Pet Center Reviews

Wide Selection: Offers a large variety of pet food, treats, toys, and supplies for dogs, cats, birds, fish, and other small pets.

Healthy Options: Features many healthy and nutritional pet food options.

Expert Advice: Provides excellent customer service and pet care advice from knowledgeable staff.

Convenient Services: Offers in-store shopping, free curbside pickup, and same-day delivery within a 10-mile radius.

Rewards Program: Has a rewards program that allows customers to save money on purchases and receive exclusive email offers.

Family-Owned Business: Emphasizes a family-oriented approach, treating pets as part of the family.

Local Support: Dollars spent go back into the community, supporting local animal shelters, rescue groups, food pantries, schools, sports teams, and the Special Olympics.

Impeccable Customer Service: Staff trained in "The Benson’s Way" to ensure extraordinary customer experiences.

Wide Variety of Pet Supplies: Extensive selection of pet food and supplies, with special orders available for items not in stock.

Price Competitive: Competitive pricing with major big box stores and online subscription services, along with loyalty and frequent buyer programs.

Free Local Delivery & Curbside Pickup: Same-day local delivery if ordered before 1pm on weekdays, and curbside pickup available every day up to one hour before closing.

Return Policy Issues: Some customers have reported difficulties with the return policy, particularly if the item cannot be exchanged due to it touching the dog.

Limited Hours: The store closes at 8 PM most evenings, which may not be convenient for all customers.

Difficult Entrance at Night: Finding the entrance off of Wolf Road at night can be challenging due to poor visibility.